What people usually ask.
Shipping, payment, colours, and the guarantee. If it is not here, just ask us directly.
Ask on WhatsApp When does the pre order ship?
Parcels move within three working days of your payment being confirmed. The tracking number goes out over WhatsApp the same day.
Does Pearl turn see-through?
No. Pearl is made bone white rather than bright white, and the weave is tighter so it stays opaque in direct sun. If it feels different once it is in your hands, the seven day guarantee applies in full.
Do the colours in the photos match the real thing?
Every photo is shot in daylight without altering the fabric colour. Screens still vary a little from one to the next, so if you want to be sure, ask for a same day photo on WhatsApp and we will send one straight away.
Why is the price Rp 55,000 and not Rp 65,000?
The normal price is Rp 65,000. The Rp 55,000 figure appears once you open the pre order voucher, and it holds until 14 August 2026, 23.59 WIB. After that it returns to normal.
How do I pay?
Bank transfer or QRIS. Once your form comes through, you get an order number and payment instructions, then you simply upload your transfer receipt on the same page.
What does shipping cost, and can I pick it up?
Regular shipping is estimated at Rp 20,000, and free for three pieces or more. If you are in Solo, Sukoharjo, or Kartasura, you can collect it yourself in Gentan at no shipping cost. Just note it in the order form.
What if it does not suit me?
Tell us within seven days of the parcel arriving. We send your money back in full, and we cover the return shipping. You do not need to explain at length.
What size is it, and what is it made of?
Each piece is 115 x 115 cm, in Arabian Voile with a tight weave and clean sewn edges. Enough for daily wear, or to pair with a formal outfit.